Engaged2Perform and our partners enjoy over 60 years of combined experience in the human capital and employee engagement field. This includes specialized expertise on the drivers and personal, intrinsic factors that influence and motivate high performance.
Founder & President
Doug Brown is Founder and President of Engaged2Perform, one of the leading employee engagement program providers in Canada.
Doug is passionate about employee engagement and believes strongly that business success ultimately resides in the ability of company management and employees to build productive working relationships. For the past 30 years, Doug has served in roles from Supervisor to President, overseeing production, quality control, sales and marketing, administration, distribution and fulfillment. He has successfully overcome the many challenges involved in building a high performance team. Doug believes that performance success requires not only intelligence and cognitive skills but also motivation, inspiration, encouragement that set the stage for real engagement.
Michael Zroback MA, MEd
Servicing the SME marketplace, Michael focuses on helping organizations who need to continuously perform at the top of their game, or risk falling behind their competition. To meet your growth and business goals your business needs to:
- increase productivity & profitability
- improve product/service quality
- improve employee performance
- develop a positive work environment
- improve teamwork
- reduce employee turnover
Wayne is the Founder and Chief Innovation Officer of Future Strategies Inc. and theMindSuite technology. He is the inventor of an innovative business analytics model called ‘The Expectation Gap Index’ (EGI), which clearly identifies the ‘GAPS’ between what people and groups expect and value versus their perception of quality/performance.
These revolutionary tools create a rich and private experience, automate data collection, and manage ‘big data’ so that it becomes ‘smart data’.His work with NY Times Best Selling Author John King (Tribal Leadership) has produced easy to use ‘predictive culture analytics’, with ‘The Culture Gap Index’.
In addition, the EGI is also applied to Customer Relationships, Innovation, Employee Engagement, Citizen Engagement and many others. The analytics coupled with Learn2Solutions award winning learning systems creates an ongoing scorecard of predictable performance. Wayne has is also very involved with many philanthropic initiatives aimed at helping ‘people work better together’.
Jacob Schneid has thirty years’ experience as a trainer, coach and consultant in individual, work unit, and organizational improvement. His work focuses on employee performance improvement and organizational measurement. He is a dynamic coach and trainer and has provided coaching to people at every level (ranging from executives to employees) and trained various audiences on a wide variety of topics.
Over the past 20 years he has developed and implemented a variety of custom surveys on behalf of client organizations. These have included:
- engagement surveys
- employee surveys
- customer surveys
- surveys that assess an organization from the perspectives of all of its key stakeholders
He has had extensive involvement in interpreting survey results and presenting these to clients, and facilitating planning sessions and action teams focusing on implementing post-survey improvements.
Jacob has had a career-long interest in employee motivation and strengthening employee-manager relationships. As an outgrowth of this interest, he has developed a unique online tool for improving the engagement of individual employees which has been successfully used in several leading Canadian companies. He is also launching a process that improves employee performance through semi-structured employee-manager conversations.
Jacob’s consulting experience cuts across all sectors, including consumer goods, manufacturing, professional services and government. He has worked with client organizations in areas such as strategic planning, team building, customer service, developing new human resource processes, and improving company communications.
His corporate roles have included Associate Director of Education for the Institute of Chartered Accountants of Ontario, Senior Human Resource Policy Officer for the Ministry of Transportation, Director at Great Place to Work as well as extended contract tenures as a change agent.
Jacob has a Doctorate of Education (adult education) from the University of Toronto, Master of Applied Science (individual and group counselling) from the University of Waterloo and Bachelor of Arts (applied psychology) from York University. He is a member of the Strategic Capability Network.