Wayne is the Founder and Chief Innovation Officer of Future Strategies Inc. and theMindSuite technology. He is the inventor of an innovative business analytics model called ‘The Expectation Gap Index’ (EGI), which clearly identifies the ‘GAPS’ between what people and groups expect and value versus their perception of quality/performance.
These revolutionary tools create a rich and private experience, automate data collection, and manage ‘big data’ so that it becomes ‘smart data’.
His work with NY Times Best Selling Author John King (Tribal Leadership) has produced easy to use ‘predictive culture analytics’, with ‘The Culture Gap Index’.
In addition, the EGI is also applied to Customer Relationships, Innovation, Employee Engagement, Citizen Engagement and many others. The analytics coupled with Learn2Solutions award winning learning systems creates an ongoing scorecard of predictable performance.
Wayne has is also very involved with many philanthropic initiatives aimed at helping ‘people work better together’.